Privacy policy
Last updated: 31 July 2026
At MAISSÉ, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, create an account or contact us, we may collect:
- Your name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
We may also collect information about how you use our website through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates
- Prevent fraud
- Improve our website and services
- Send marketing emails if you have chosen to receive them
You can unsubscribe from marketing emails at any time.
Payments
Payments are processed securely through Shopify Payments and other supported payment providers. MAISSÉ does not store your full payment card details.
Sharing Your Information
We only share your information where necessary to operate our business, including:
- Shopify
- Payment providers
- Delivery companies
- Email marketing providers (such as Klaviyo)
We do not sell your personal information.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.
Your Rights
If you are in the UK or EEA, you have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data where applicable
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
MAISSÉ
Email: as@maisse.co.uk